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Thread: Cant Edit VM settings

  1. #1
    Junior Member
    Join Date
    Aug 2016
    Posts
    1

    Unhappy Cant Edit VM settings

    We have a server in replication and we cannot edit the replica's settings. The replica server boots and works perfectly fine however we cannot edit the VM settings to change NIC configurations or modify anything. When we right click on the VM and chose edit settings we receive the following response. "Can't show settings. See log for details."

    Here is the log below showing the error. What we need to do to resolve this I do not know.

    <
    ERROR 2016-08-04 16:05:48,237 456131ms EditVm LogException - System.InvalidOperationException: Can't get resources for resource type: 'EthernetAdapter', resource: '\\**Hostservername** \root\virtualization\v2:Msvm_SyntheticEthernetPort SettingData.InstanceID="Microsoft:7A0B457E-963E-459B-B7D2-EB5C62F5AD51\\24C4C0CE-BFE7-4871-9DC1-DA91489A67F1"'. Error: Object reference not set to an instance of an object. ---> System.NullReferenceException: Object reference not set to an instance of an object.
    at FiveNine.Virtualization.VirtualSwitchManagementSer vice.GetEthernetPortAllocationSettingData(Manageme ntObject parentPort)
    at FiveNine.Virtualization.VirtualSwitchManagementSer vice.GetEthernetPortConnection(ManagementObject adapter)
    at FiveNine.Virtualization.VirtualSwitchManagementSer vice.GetCurrentSwitchForConnection(ManagementObjec t adapter)
    at FiveNine.Virtualization.VmResources..ctor(VirtualS ystemManagementResources vsmr, ResourceType resourceType, ManagementObject resource, VmResources parent, VirtualSwitchManagementService switchManagement, Boolean isReplica)
    --- End of inner exception stack trace ---
    at FiveNine.Virtualization.VmResources..ctor(VirtualS ystemManagementResources vsmr, ResourceType resourceType, ManagementObject resource, VmResources parent, VirtualSwitchManagementService switchManagement, Boolean isReplica)
    at FiveNine.Virtualization.VmResources.CreateSwitchRe source(VirtualSystemManagementResources vsmr, ResourceType type, ManagementObject resource, VirtualSwitchManagementService switchManagement, Boolean isReplica)
    at FiveNine.HyperVManager.HyperVManager.<>c__DisplayC lass25.<>c__DisplayClass2d.<GetNetworkAdaptersAsyn c>b__24(ManagementObject resource)
    at System.Linq.Enumerable.WhereSelectListIterator`2.M oveNext()
    at System.Collections.Generic.List`1.InsertRange(Int3 2 index, IEnumerable`1 collection)
    at FiveNine.HyperVManager.HyperVManager.<>c__DisplayC lass25.<GetNetworkAdaptersAsync>b__22()
    at System.Threading.Tasks.Task`1.InnerInvoke()
    at System.Threading.Tasks.Task.Execute() at FiveNine.Helpers.Extensions.WaitFinished(Task asyncMethod)
    at FiveNine.HyperVManager.HyperVManager.GetVmResource Info(ManagementObject vm, ManagementObject settings, VmReplicationInfo replicationInfo, VmSummaryInformation summary)
    at FiveNine.HyperVManager.HyperVManager.GetEditVmData (VMInfo vmInfo)
    at FiveNine.HyperVManager.Plugin.EditVm.AsyncLoader(V mResources startingPoint)
    >

    Any Help would be appreciated. Thank you.

    Matt

  2. #2
    Administrator
    Join Date
    Jul 2013
    Posts
    118
    Hi Matt,

    Thank you for your question.
    Please try downloading an updated version of 5nine Manager from your "My Products" section on www.5nine.com

    If error persists, please generate Support Information file via Help->Support Information menu and send it to techsupport@5nine.com

    Thanks,
    Alexander