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Thread: 5nine Guest Console Not Refreshing

  1. #1
    Junior Member
    Join Date
    Jan 2015
    Posts
    1

    5nine Guest Console Not Refreshing

    I downloaded and installed 5nine Manager 6.0 for Hyper-V on Microsoft Hyper-V Server 2008 R2 with SP1 and latest updates and .NET Framework 4.5.

    I can create a VM using the 5nine Manager.

    However, when I connect to the VM using console, the 5nine Guest Console is not refreshing/updating the application windows screen.

    Initially, it stays black. When I overlap the console windows with another application window (i.e. command prompt), it will refresh the 5nine Guest Console screen once.

    Any help would be much appreciated.

  2. #2
    Administrator
    Join Date
    Jul 2013
    Posts
    118
    Hello James,

    When in 5nine Manager for Hyper-V, please go to Help->Support information, and send resulting file to techsupport@5nine.com.
    Are you planning to upgrade you server to Microsoft Hyper-V Server 2012 R2? You can download it for free from: http://www.microsoft.com/en-us/evalc...server-2012-r2

    Alexander

  3. #3
    Junior Member
    Join Date
    Apr 2015
    Posts
    1
    Hi at all,
    i have the same Problem with Hyper-V Server 2008 R2.
    Unfortunately, I can not update for 2012 r2.
    Is there a way to solve the problem?
    Best regards
    Silc

  4. #4
    Administrator
    Join Date
    Jul 2013
    Posts
    118
    Hello Silc,

    Do you have SP1 installed on your Hyper-V 2008 R2 server?
    If yes, try to go to View->Options->Guest Console and choose another option.

    Alexander